no confirmation emails recieved

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11 years 1 month ago #152988

Hi,

I don't receive any conformation emails neither as a customer nor administrator.
I use a WorldNetTPS plugin.
I can see the order in the back end, but no notification sent.

Any ideas,
Thanks,
Kashka

-- url of the page with the problem -- : hammocks.ie/hammocksUAT/

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11 years 1 month ago #152997

Hi,

If you don't receive any emails from your website, then it's either the Emails section of the Joomla configuration, or the Emails section of the HikaShop configuration which are not configured as per your hosting company recommendations.
Please contact them to check your emails settings with them so that it is in accordance with their server/network setup.

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  • Posts: 107
  • Thank you received: 1
11 years 1 month ago #153127

Nicolas,

Thanks so much, I changed the Joomla settings and it worked for me just fine.

Thanks,
Kashka

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