End of Checkout Display & Limit Reached

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11 years 1 month ago #154330

-- url of the page with the problem -- : Private, can only share via PM
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5

Have a problem with my end of checkout page breaking the template and appearing at the top of the screen.

Also, once the order has been completed and I return to a product page I get an Empty cart message (which is fine) along with a "Limit Reached" error (which is not fine!).

Sorry, I cannot share the site URL publicly, but can provide full access via PM.

Screenshots attached showing the problem.



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11 years 1 month ago #154341

I seem to experience the same problem of 'thank you' message appearing in no module position somewhere on top of the header after the completion of the checkout process. The text in the footer area also appears with strange characters. Need to resolve this since it will confuse customers or make them anxious. Thanks

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11 years 1 month ago #154351

I think I stumbled across the solution... Its the 'return url' parameter in the payment gateway plugin setup (in my case Cardsave), I believe.

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11 years 1 month ago #154366

Thanks pqas...

That seems to have helped - however, the screen still briefly displays the broken layout before the URL defined in the return URL is called. It's better, but still not as it should be, so some assistance from the hikashop team would be appreciated.

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11 years 1 month ago #154331

Hello,
1. That's probably a CSS issue, so reading the documentation will probably help you: www.hikashop.com/support/documentation/1...ize-the-display.html

2. Can you give me more information about how did you configured your checkout workflow ("Hikashop->System->Configuration->Checkout") and your payment method through some screenshots ?

Thanks.

Last edit: 11 years 3 weeks ago by Mohamed Thelji.

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11 years 2 weeks ago #157126

hi bonzomedia,

I came across this www.hikashop.com/forum/4-how-to/38264-ho...ou-message-page.html
I haven't tried it yet... See if it helps.

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