Refresh and Delete not working on Checkout

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11 years 1 week ago #157380

www.infonal.com.my/joomla2
-- HikaShop version -- : 2.3.1
-- Joomla version -- : Joomla! 2.5.7 Stable [ Ember ]
-- PHP version -- : 5.2.9
-- Browser(s) name and version -- : Chrome 26.0.1410.63

I am having problem at the checkout page. When i click refresh or Delete button, it directly went to Finish page. It is not functioning as i need. Kindly assist me on this.

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11 years 1 week ago #157383

Hi,
I just tested it and it worked fine, when I use the delete or refresh button I'm not redirected and I'm still at the first checkout step.

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11 years 1 week ago #157500

Hi

I had tested on the latest chrome v36 and it works fine. However it isnt working on my current chrome 26.0.1410.63. I had tested on Chrome 16 and i had the same issue.
Any advise on this?

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11 years 1 week ago #157540

Hi,
Can you test it with the "Force a menu on the checkout" option of the page "Hikashop->System->Configuration->Checkout" set to None ?

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11 years 1 week ago #157635

Hi Thelji

Yes it is already set to None

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11 years 3 days ago #158427

Hi,

Thanks to give us screenshot of your checkout settings in order to try to reproduce the issue on our end.

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11 years 2 days ago #158552

As attachement below

Attachments:

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10 years 11 months ago #159174

Any advise?

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10 years 11 months ago #159675

Since it's working on the last version of Chrome it seems difficult to adapt a solution.
I tried and couldn't reproduce the issue, is this happening with any other browser?

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10 years 11 months ago #160682

Yes Eliot. Its happening to the old mozilla also. the version is 3.6.24.
Thanks for your assistance.

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10 years 10 months ago #163537

Hi,

Sorry but it's very difficult for us to test on so old browser versions.
Chrome 26 was released there is more than one year and two months.

At this time there was maybe some unsupported scripts.

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