Mini Checkout Crashes

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11 years 2 days ago #159032

-- url of the page with the problem -- : 5.4starsupplyalliance.com
-- HikaShop version -- : 2.3.1
-- Joomla version -- :3.2
-- PHP version -- : 5.4
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Browser crashes

When all the items are removed from the mini cart using the x symbol the website crashes on the last remove.

Regards,

Mike

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11 years 1 day ago #159112

Hi again,

Just tried:
Added first a single product to cart, then deleted it from cart. All fine.
Added two products to cart, deleted one after the other. All fine.
No site 'crash'.

But you have a different problem:
As soon as anything gets added to the cart, an "invisible" popup of immense size blocks out the main menu and other stuff.
Its HTML:

<div id="modal-hikashop_print_popup" class="modal hide fade" style="width:780px;height:570px;margin-left:-390px">
You can only make it visible by removing the class "fade" (which has a "top:-25%;" from bootstrap.css, so it slides down a bit when "fade" is removed), and then it looks like in the attached screenshot.

I'm the last one to know where that's coming from, but it seems to be there as soon as something is in the cart, and gone when the cart is empty.

Just thought I'll report the findings as it might speed up the fix of whatever the issue is.

Need help with customisations of layouts, style or other site development? PM me!
(Don't forget to turn on "E-mail notification of new messages" )
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11 years 1 day ago #159125

Hi,

What error do you get exactly ? Could you do a screenshot ? Could you try with the error reporting and debug mode options of the configuration of Joomla turned on ?
It's probably a memory limit error, and in that case, the solution would be to increase the memory limit parameter of your php.ini.

For the popup issue, it's usually a problem with the template of the website. Changing the "popup mode" option of the configuration usually circumvent the problem.

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11 years 4 hours ago #159314

Hi guys,

Thanks for you insight.

I have changed the Popup mode in General display options to the three available options but I seem to have the same issue.

The New Lifestyle template is a Hikashop recommended template so should work fine.

How do we resolve this problem?

Regards,

Mike

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10 years 11 months ago #159504

Hi,

I did look at the cart module on your website but the deletion of the products from it didn't produce any error.

Regarding the popup, I just checked your website but I don't see the overlay problem anymore.

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