Hikashop check out display on mobile devices

  • Posts: 16
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10 years 10 months ago #164009

-- url of the page with the problem -- : 108.174.152.219/~yamitysb/index.php/wavespro/checkout.html

-- url Mobile of the page with the problem: www.responsinator.com/?url=http%3A%2F%2F...spro%2Fcheckout.html
(on iPhone G4/ ios 7.1 all I see is a black screen with a white header)
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : iOS - Safari
-- Error-message(debug-mod must be tuned on) -- : Error_message





When choosing a product and going trow the check-out process. All I see is a Black screen with a white header on my iPhone.

Configuration & Template
In the Configuration > Display > see bootstrap design = YES
template - T3BS3
Check out configuration images attached.

What can I do to probably display the checkout on mobile devices?

Please advise
Thanks
M


Regarding the answer :
You can do the modifications in the frontend css file via the menu Configuration > Display > CSS

Which Display change the checkout
Thanks
M

Attachments:
Last edit: 10 years 10 months ago by mici. Reason: Qestion about which Display cahge the checkout

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10 years 10 months ago #164050

Hi
can you post the capture screen of the client side browser side ( not backend) and higlight the problem ? ( an image is 1000 words !! )
a LTR in english ll be easier for navigate a,d understand problem ( except if website support only one language that is RTL ) !!


regard's

Last edit: 10 years 10 months ago by lionel75.

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10 years 10 months ago #164013

Hello,
If you want your template to be responsive, you'll have to use a responsive template or/and to adapt it by using some CSS code like Media queries through your CSS file, here is a thread where you'll find an example :

You can do the modifications in the frontend css file via the menu Configuration > Display > CSS
Use the @media tags to change the width of the columns when the width of the page is less than xx.

ex:
@media (max-width: 767px) {
.hikashop_products .row-fluid .span4 { width: 49% !important;}
}

Here is some documentation about the layout customization:
www.hikashop.com/support/documentation/1...ize-the-display.html

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10 years 10 months ago #164132

Hi,

The content is there, just at the extreme right of your iphone screen.
There is a HTML break in your checkout page. Did you made a view override on a checkout view ?

I see that there is an extra "</div>" in the page which close the checkout container before his end, so it mess up the rest of the page and the iphone create a pretty large page to manage it.
In browser you can't see the same result, the way that the browse interpret the content is different.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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