Checkout stops on shipping

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10 years 10 months ago #165052

-- url of the page with the problem -- : balloudawg.com
-- HikaShop version -- : just updated to latest
-- Joomla version -- : 3.2
-- PHP version -- : latest

During checkout, the shipping methods are not displayed and will not move forward if you click on next. I have made adjustments so that the shipping cost is set and shows up in the beginning cart process, but again the process stops on the shipping page and the method does not show.

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10 years 10 months ago #165068

Hi,

It means that no shipping methods are found.
Normally you should get an error message on that page.

I would recommend first to check on that regarding the fact that you don't get the error:
www.hikashop.com/support/support/documen...tibility-issues.html
With the error message, you'll be able to better pin point the problem.

Then, please check each point of the FAQ regarding shipping methods not showing on checkout and you should find which setting causes the problem:
www.hikashop.com/support/support/documen...on/106-faq.html#ship

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