Orders not processed corectly

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Mozilla Firefox 31.0

Hello,

My site doesn't have classic checkout process, but it does have quote, instead.
Basically, a clients adds a product to the cart and clicks "procced to quote" button.
After that and order is created and stored into database.

My problem is when a quote is created, and processed, when client tries to go back to products and select another product to create an order, same process takes the place except that order is not processed properly, that is, it's not stored into database. It stays in cart! Also, it doesn't sends a confirmation email when creating a second order...or third, fourth and so on.

Can you please help me?

Thanks in advance!

Hi,

Thanks to give us a screenshot of the settings in Configuration > Checkout.
Are you using a custom payment method ? (like check but edited for your needs).

Hi,

Please check the image of the checkout page in the attachment.

I'm not using any payments method.

Thanks!

Hi,
If you don't use any payment method your order status will only be set to "created", so the solution will be to manually set your customer orders status to "confirmed". Also, Are you selling "free" products ?

Hi

If the customer makes a new order in the same session, that order doesn't get recorded in the database, so I can't change order status as confirmed.

Hope this helps.

Thanks!

Hi Nicolas,

Works like a charm!

Thank you so much for your help!

Best,

Dushan,
OGO Sense