Managing options in cart with multiple orders

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10 years 9 months ago #169272

-- HikaShop version -- : 2.3.2 Essential
-- Joomla version -- : 3.3

I'm having an issue with how items are displayed in checkout.
My client is selling T-Shirts, and I'm managing all the variants using product options + varients.
(So products for Size, Color, and Style, otherwise we'd have over 500 varients per product).

The problem I'm having is, if a customer orders two of the same shirt, one short sleeve, medium, black, and the other womens short sleeve, small, white, there is no way to determine which is which in the cart, as it will just show the shirt, and then list one of each under it. (one small one medium, one short sleeve, one womens short sleeve, one white, one black). There is no way to know what the customer actually ordered.

How would I go about configuring Hikashop to let me see what options were selected for each shirt?

Thanks!

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10 years 9 months ago #169278

Hi,

This indicates that you must have turned off the option "group options with product" in the hikashop configuration. Turn it on and the options will be "attached" to the products in the cart/checkout/order so that you can easily see which one is for which.

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