HikaShop Starter: 2.3.2 - purchase virtual product

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10 years 9 months ago #169525

-- HikaShop version -- : HikaShop Starter: 2.3.2
-- Joomla version -- : Joomla! 2.5.22
-- PHP version -- : 5.5.14
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : Not applicable

Hi,

Ive taken over a website for a charity, and installed the latest version of hikashop. They want to sell copies of their magazines, and Ive setup the paypal plugin. Everythings working perfectly save for one thing. When payment is made, I cant work out how I would set the shop to either show a page with the download link or send an automated email to the purchaser. with the download link

Emails come through the admin email account to show an order has been successfully made and payment received through paypal,the order however sits in mode "confirmed".

With starter is there no way to return a user to a page with a link to the pdf they have purchased? Ive been googling the issue but not found a definite yes / no. The only other thing about users, they arent required to login. I dont know if that affects the situation?

Appreciate any thoughts.

K Fisher

Last edit: 10 years 4 months ago by k8fisher9. Reason: part of my question wasnt showing properly

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10 years 9 months ago #169530

Hi,

Once the orders get confirmed, your customers will receive an email with the download link.
If they don't get confirmed automatically, it means that HikaShop is not receiving the payment notifications from PayPal and you should follow this documentation:
www.hikashop.com/support/documentation/i...or.html#notification

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