Added new products - get total of order too low

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10 years 8 months ago #170601

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : Chrome Version 37.0.2062.103 m
-- Error-message(debug-mod must be tuned on) -- : i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"

I can purchase previous products that are the same price just fine.

i entered some new products and all the new products get this error message.
"The total of your order is too low for all the possible shipping methods"

I can purchase previous products that are the same price just fine.

I have attached the shipping methods.

Attachments:

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10 years 8 months ago #170606

Hi,

You potentially have an issue regarding the taxes.
In your shipping method settings, thanks to change the value for the option "With tax" in the restriction part to what you need.

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10 years 8 months ago #170683

i tried adding a tax category for default tax rate with 0%. I also tried making the product tax category default and none. In my shipping methods i changed the with tax to yes. None of this worked. Question is - why do the products added prior to the last products added work fine?

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10 years 8 months ago #170684

i figured it out. i have to have a value in the product weight greater than 0 even though i do not ship by weight.

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10 years 8 months ago #170713

Hi,

Right !
Otherwise you can use the HikaShop option "force shipping regardless of weight".

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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