cant apply coupon after Taxes

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10 years 8 months ago #170892

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Hello,
I cant find why my coupon applies before TVA . even with config_discount_before_tax set to (0) after.
You can try with the coupon FOIRE which gets you 20% off
Any idears ?

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10 years 8 months ago #170904

Hello,
The solution will probably be to change the value of the "Apply discounts" option through "Hikashop->System->Configuration->Main".

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10 years 8 months ago #171123

Thank you for your answer but this is what i wrote in my first message:

"config_discount_before_tax" set to (0) after is "Apply discounts" set to after...

Any other thoughts ?

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10 years 8 months ago #171950

Hello,
Can you give me a temporary access to your website through a private message so that I can directly test it ?

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10 years 7 months ago #173543

Hi, did you received the access ?

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10 years 7 months ago #173557

Hello,
Sorry for the late reply, Yes I correctly received the access.
I just tested it with the "FOIRE_TEST" coupon and the 'Véhicule personnel'' product (400€/480€ with tax) and when I add my 20% coupon I correctly have a discount of 80€ (20% of 400).

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10 years 5 months ago #183341

Hi,
I would like to have 20% of 480 :/
I can't find how to set the good configuration to get it

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10 years 5 months ago #183343

Hello,

I would like to have 20% of 480 :/

Can you give me more details about what do you want please ?
Thanks :).

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10 years 5 months ago #183469

You managed to get 20% of the price without taxes, i was alreday able to do this.
I would like the coupon to get 20% of the price with taxes.
I used the toggle button "Apply discounts after taxes" but doesnt change anything.

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10 years 5 months ago #183607

You also need to select the tax category of the coupon in the coupon options.

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10 years 5 months ago #183646

I also did that without success.
Exemple :
product price : 175,00 €
coupon 20% : -29,17 €

but 20% of 175 is 35 ...

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10 years 5 months ago #183756

Hi,

Please post a screenshot of your coupon settings.
The tax rate applied on the product, and tell us if 175€ is the price with or without taxes.

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10 years 5 months ago #183890

Hi,
Here are the screens

Attachments:

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10 years 5 months ago #183948

Hi,

You have four potential combinations:
- the "apply discount" off and the tax category selected in the coupon
- the "apply discount" on and the tax category selected in the coupon
- the "apply discount" off and the tax category not selected in the coupon
- the "apply discount" on and the tax category not selected in the coupon
Based on these two options the system will calculate differently the coupon value. Please try the different combinations. One should match what you're looking for.

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10 years 5 months ago #184267

Hi,
finally this one worked : - the "apply discount" off and the tax category selected in the coupon

Thank you !

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