Checking out

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10 years 8 months ago #172021

-- url of the page with the problem -- : therefurbishedhome.com/index.php/hikasho...shop_payment_methods
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3

Two questions:
I notice in the checking out process there is a next button but there is not a back button. Is there a place I can turn the back button on?

Also, I notice in the checkout process that immediately after I select my payment method, the checkout process moves to the next page. It does not wait until I click on next. If a customer changes their mind about how they want to pay, it is too is too late to fix it. AND without a back button, they just have to start over.
Can you help?

Thanks

Bob Standish

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10 years 8 months ago #172069

Hi,

There is no back button option, you can potentially add one button by editing the view "checkout / step" and add a button with some javascript for a redirect back. But this can cause issue because from one page to another a form is submitted so it can potentially display an error page.

Note that if you display the checkout progress bar, the customers are able to go back by just clicking on the desired step.

For the other issue, you just have to disable the option "Auto submit shipping and payment methods selection" in Configuration > Checkout.

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