Quantity does not show in cart

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10 years 8 months ago #172833

-- url of the page with the problem -- : www.ariesgamesandminis.com
-- HikaShop version -- : 2.3.3 Essentials
-- Joomla version -- : 2.5.24
-- Browser(s) name and version -- : Google Chrome

I don't know if this is a feature of the cart, or not, but I'd like it if the quantity of the item purchased shows up in the cart with the ability to increase or decrease the quantity. Is there a way to do this?

Currently all that is shown is an X circle button, and another button I can only describe as two arrows in a circular pattern with one going to the right and the other going to the left. Please see the "Quantity" image attached, these buttons are shown in the yellow circled area. I purposely selected an item that I had 2 in stock of so I could try adjusting the quantity.

Thanks

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10 years 8 months ago #172839

Hi,

The field should be displayed by default, it's a basic input field with the current quantity, so to change the quantity the customer just have to change the value in the field and click on the "two arrows" which in fact are a refresh button.

You have to check via your browser console if the template is not hiding this field.
Or check if the view "checkout / cart" has not been edited.

hikashop.com/support/support/documentati...ize-the-display.html

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10 years 8 months ago #172989

Xavier, it is not being displayed, that's why I'm asking for help.

How do I check via my browser that it's not being hidden...and if it is, how do I un-hide it?

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10 years 8 months ago #173008

Hi,

Thanks to the given link you should be able to find it by yourself.
Everything is explained ;)

I just checked on your website, and indeed the field is just hidden by some CSS.
Thanks to add the following code at the end of the frontend_custom css file via Configuration > Display > CSS:

.hikashop_product_quantity_field, .hikashop_product_quantity_field_change {
    display: block !important;
}

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10 years 8 months ago #173087

Xavier,

#1 - I apologize, I should have looked closer at the link you provided.

#2 - Thank you, I've added that string to the end of the CSS and it's now working!

I sincerely appreciate your help!

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10 years 8 months ago #173102

Xavier, new problem due to the solution above...now I'm getting errors on the product pages which can be seen at the bottom of the page on this link (this applies to ALL product pages, but this link is just a sample)...

www.ariesgamesandminis.com/index.php/sho.../13-battlemechs.html

Or I've listed them out as follows...

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 101

Last edit: 10 years 8 months ago by Dragon41673.

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10 years 8 months ago #173115

Hi,

This is not related on the solution given above.

Don't you have updated your Joomla version ?
I guess that it's the case, so thanks to download our latest package from our website and install it over the current one thanks to the Joomla extension manager. This issue is coming from Joomla.

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10 years 8 months ago #173213

I'm running Joomla 2.5.24, the most recent version. Are you asking if I'm on Joomla 3.x? If so, I'm not on it yet, but plan to shortly.

As far as HikaShop, I'm on Essentials 2.3.3

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10 years 8 months ago #173288

I double checked this morning on Joomla's site, and it turns out that there is a slightly newer version, 2.5.25. which I just installed. The problem with the warning lines still exists.

Do you have any other suggestions?

I've been having nothing but problems with this program since installing HiakShop Essentials! I have multiple threads going with issues, and would appreciate any help you can provide as I'm about to give up & go buy a different product to run my store.

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10 years 8 months ago #173299

Hello,
You should probably set the "error reporting" option of the joomla configuration to "none" and you won't get these errors.

The following user(s) said Thank You: Dragon41673

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10 years 8 months ago #173378

Again, Mohamed, thank you! That worked as well...but it brings up a question...

With this turned off, isn't that defeating the reason for it's existence? It's there to tell me something is wrong with the site...am I correct?

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10 years 8 months ago #173416

Hi,

Tip: when you past some code, please use the "code" tags.

Warning: Illegal string offset 'active' in /home/content/53/9698953/html/templates/joomlage0056-designcanvas/html/pagination.php on line 95
As you see in the path of the pagination.php file, the file is in the "templates" folder.
It means that it is an override made for the template (or made by the template).

The problem is not HikaShop one or Joomla! one, it's a template issue.
Please see that with the template creator/developer.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 8 months ago #173439

Jerome, thank you for the tip, I apologize for not doing that.

With the errors shown above, does that mean know put the code provided in the wrong place, or is it just simply a conflict with the template?

Thanks!

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10 years 8 months ago #173442

Hi,

I don't understand your message.
Please fix the pagination code in your template and please see that with the creator of your template.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 8 months ago #173512

Jerome, I don't understand what you're saying right now. I don't know how to fix the pagination code on the template, so I will take it up with them.

As far as the rest of the issues, were you able to log in & access the FTP?

Thank you

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10 years 8 months ago #173547

Hi,

What Jérome was saying is that the issue don't seem to be related on the code you added before.
But it's an error coming from the template, so nothing related with HikaShop ;)

Thanks to see what's happening with the template provider. To be sure that the error don't come from your modifications, you can still try to remove them.

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10 years 8 months ago #173586

Ah ok, thanks to you both! I will follow up with the template creator.

Jerome...could you please get back to me on the other issues you were going to check out on my site with the log in information I've provided you?

Thanks

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10 years 7 months ago #173686

Hi,

Sorry but could you detail the other issues ?
Was issues in that topic or in another one ?

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10 years 7 months ago #173760

Hello Xavier,

The issues are in this thread...

hikashop.com/forum/install-update/871808...-display-issues.html

I'll PM you details. Thanks!

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10 years 7 months ago #173828

Hi,

Ok so if it's in another thread, I close this one ;)

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