Incomprehensible problem with checkout.

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10 years 8 months ago #173246

-- url of the page with the problem -- : tritatusha.ru
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.3

Hello everyone,

I have a problem with my checkout page. When i'm put something in my cart and then go to checkout page,there I'm doesn't see my order, only any other orders(not my), and on the home page he shows that there is no items in your cart.

Thnx to all who will try to help me.

Last edit: 10 years 8 months ago by Rabbiteggs.

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10 years 8 months ago #173302

Hello,
It's maybe coming from a cache issue so can you disable the Joomla cache, and clear it ? You'll also have to disable it in the joomla config, and unpublish the cache plugin. Also can you clear your browser's cache and try it again ?

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10 years 8 months ago #173360

I try and it work, but it work earlier with joomla cache plugin too. :( Google Pagespeed reccommends to use browser caching to increase page loading speed.

Last edit: 10 years 8 months ago by Rabbiteggs.

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10 years 8 months ago #173408

Hi,

Sure they do.
But an e-commerce system is not compatible with the cache.
You had the impression that the cache worked but the cache was building itself during your tests.

Sorry, the google recommendations are not the right one for everybody.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 10 years 8 months ago by Jerome.

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