Checkout is in header instead of page

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.19
-- PHP version -- : ?
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : No error

Hi,

We updated the hikshop bussines from 2.2 to 2.3. It seems that verything is working fine accept one thing. When a customer orders a product and gets to the payment method it is showing this option in the header instead of the page below the header. In other words when they have to choose a bank this option is hsowed in the header and not in the árticle'. Besides that it alo makes from all empty spaces a big A.. Any idea why this happends? I added a screenshot of the problem.

Hi,

Isn't that just a css issue ?
hikashop.com/support/support/documentati...ize-the-display.html

If not, thanks to give us a test account.

I dont see wich css that would be as we didnt change anything. We did send you a private information with the login details. Hope you can take a look.

Hi,

I am not able to reproduce the issue, the payment methods are displayed at the correct position on my end.
For information I have Paypal and iDeal proposed, not only iDeal that's maybe the reason why it's working for me and not you.

There is maybe a missing <tr> or <td> tag somewhere.

What do you mean you have Ideal and paypall proposed?

Hi,

Yes I can indeed select PayPal or iDeal.
You can try to checkout with the given account and you should be able to see the two payment methods.

Hi,

I'm not sure what you mean so let me explane it more so you can say what is what.

If the customer buys a product they go the checkout. At the chechkout we give them two options. Or they pay with ideal or with Paypall. So this option is there for every customer! Then when they select paypall they go straight to a payllpall screen. So this is perfect. However when they select ideal they first get an option to choose a bank. After they choose the bank they go to the payment screen. Now is the problem that when choosing ideal the option for the banks is shown on top of the website. See attacht picture in above message. So this was not always like that. Something changed in the last few months that made the "box to choose the bank" jump from the page to the header. As we didnt make any changes to our template we figure its because of the update we made in hikashop.

Beside that we did ask the builder of the payment why this happend and they told us this is because of something related to hikashop... So it seems very unlikely you cannot reproduce this problem. All you have to do is login as a customer and select ideal as payment option.. We did try it in many browsers and they all show the same problem.

If i make somehow a thinking mistake please let me know.