Bugs with Internet Explorer 11

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10 years 7 months ago #176632

-- HikaShop version -- : HikaShop Business 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.30
-- Browser(s) name and version -- : Internet Explorer 11

Hello team,

i have found some bugs by using IE 11.

In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears.
Any idea why?

Deleting a product in the cart, leaves me unable to add this produkt again.
After editing the amount of products in the checkout im not able to add another one of the same product by pressing into cart button.

How to fix this?

thx

Andreas

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10 years 7 months ago #176644

Hi,

Please try to change the value for the option "Ajax add to cart" in HikaShop configuration that can potentially solve the issue.

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10 years 7 months ago #176884

im alreadymusing this option

In registration process after editing the invoice adress and shipping adress and confirming the scrolllist diesappears.
Any idea why?

so the problems still persists

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10 years 7 months ago #177021

Any idea?

it is getting urgent.

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10 years 6 months ago #177342

Hello,
Did you do some modifications to remove the "Use the same address as for billing" checkbox of the "Address" step of your checkout workflow ?

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10 years 6 months ago #177384

No Why?

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10 years 6 months ago #177414

Hi,

What is a "scrolllist" ?
Sincerely, I do not understand your message or your question.

Deleting a product in the cart, leaves me unable to add this produkt again.

This issue has already been treated in this forum ; it is related to the browser cache (so to some cache) and we made some fixes for that in HikaShop 2.3.4

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 6 months ago #177495

www.dropbox.com/s/jo2tcipwyigqm03/Screen...%2012.55.37.png?dl=0

after editing the adress and eccepting the changes

www.dropbox.com/s/7fwryp3tfy84r4c/Screen...%2012.56.42.png?dl=0

the scrolllist or dropdown or whatever it is called is gone

thx

andreas

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10 years 6 months ago #177689

Hi,

Internet Explorer (11 and the other too) is very sensible to HTML errors.
If you got a page with HTML errors and you try to change dynamically some content using javascript, it can delete an entire "invalid" zone.
We see such problem with the product variants, when you change a variant HikaShop replace some elements in the page and if there are some HTML errors, the product image are removed (for example).

In your case, you got some strange HTML in your page

</><!-- EO PRODUCT IMG -->



</><!-- PRODUCT NAME -->
<span class="hikashop_product_name">
			<a href="https://www.holz-schnapper.de/index.php/produkt/teelichthalter-herz">
	Teelichthalter Herz		</a>
	</span>
</><!-- EO PRODUCT NAME -->
I don't know why you got some "</>" but I don't think that IE appreciate it (and Firefox marked it as invalid).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 6 months ago #177749

Okay

but that comes from the Hikashop doesnt it?

thx

andreas

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10 years 6 months ago #177751

Hi,

The "</>" ?
Not at all ; sorry.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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