Cart empties when customer registers

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10 years 6 months ago #178151

-- url of the page with the problem -- : www.wildeandsparrow.ca
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- Error-message(debug-mod must be tuned on) -- : none

Cart empties on registration. The steps are as follows:
go to “accessories” (menu item as public)
choose item, put in cart, proceeded to checkout
registered as new user.
link was sent to email
click on link and log in
redirects to accessories page, but cart is empty.
Is it possible for the page to be directed to the cart when someone registers for the first time when purchasing a product?

Thanks!

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  • MODERATOR
10 years 6 months ago #178173

Hi,

I could not reproduce your problem.
Please be sure that your confirmed the user creation using the same browser than for the registration.
Your cart is in the session, linked to the browser. If you confirm the registration in another browser, the browser won't have the same session so it won't have the cart.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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