Shipping features do not exists in checkout proces

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10 years 6 months ago #180082

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.1.1
-- Browser(s) name and version -- : google

Hello evryone,

I have an issue with the shipping method. I configured the shipping options but they doesn't appear at the checkout. So if a customer choose to buy any product, he "get" free shipping automaticlly.

Also, I tried to update my Hikashop to 2.3.4, but it is not working.

Regards,
Eitan

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10 years 6 months ago #180087

Hi,

You probably have no weights in your products and the "force shipping regardless of weight" option of the HikaShop configuration turned off so the system thinks that your products are virtual goods which do not require any shipping.

The following user(s) said Thank You: eitank

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10 years 6 months ago #180233

Thank you, Nicolas :)

Last edit: 10 years 6 months ago by eitank.

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