-- url of the page with the problem -- :
ziadia.com
-- HikaShop version -- : 2.3.4 Business
-- Joomla version -- : 3.3.6
Dear Hikashop Family:
We are having what we now affectionately call the 'Groundhog Day Bug,' with Hikashop's checkout. It does not seem to be happening in Safari - But it is happening in Firefox and Chrome.
We have 'Switcher' set so the user can choose to register or check-out as a guest. So far, if we:
1) Choose 'GUEST'
2) Enter an email
3) Hit NEXT
4) Fill out our address in popup
5) Hit NEXT
-> That's when it happens. It does not accept the information in the popup. We have double checked this, entering the exact same information / entering different information / etc etc, - In Safari right now, it seems to be working fine. In Firefox, it simply does not go past this popup.
The popup remains open, although it refreshes, 'as if' it's suggesting that some information is missing or incorrect.
Sometimes - In Chrome, after FRESHLY starting Chrome, - It will accept the information and proceed all the way to the paypal screen. … If we cancel the transaction and go back to the site to test it a second time, still in Chrome - It will happen again.
Yet, - Safari still seems to work fine.
Your feedback & ideas are greatly greatly appreciated.