Problem with value of Characteristics from Product

  • Posts: 15
  • Thank you received: 0
10 years 5 months ago #181831

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Firefox 33.1

Hi,
I've this issue.
If I selected a size M in product page, and them I click on "ADD TO CARD", the system writes a wrong size in checkout page (XXL), as you can see in the screenshot that I've attached.

Can you help me.

Thank you

Antonio

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 5 months ago #181855

Hello Antonio,
Your issue is probably coming from some file customization of the "product" view via "Hikashop->Display->Views", Can you check it and test it without your customization ?
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 0
10 years 5 months ago #182084

HI I've tried to use the original "product" view, I have a backup file, but problem is still there.
How can I do?

Thanks

Antonio

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 5 months ago #182143

Hello,
Can you directly go the the "Hikashop->Display->Views" page and directly check that you don't have any modification through the files of the "product" view of your front-end template and then remove it to test it without any customization ?
Thanks.

The following user(s) said Thank You: 42bit

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 0
10 years 5 months ago #182192

It's right!
I've deleted all custom display views in staging site and now it works well.

Thank you

Antonio

Please Log in or Create an account to join the conversation.

Time to create page: 0.090 seconds
Powered by Kunena Forum