No mail with the activation link.

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.35
-- Browser(s) name and version -- : firefox 33.0

Hi..
When I try to register a new customer at the checkout procedure, the mail with the activation link is not coming to my email.
I got only this message but no mail..

" Your account has been created and an activation link has been sent to the e-mail address you entered. Note that you must activate the account by clicking on the activation link in the e-mail that you receive before you can login.
Upon clicking on the activation link, your account will be activated and you will be able to continue your order "

.... but when buying as guest the confirmation mail works fine...

Best Regards

Goran
MICROweb

Hi ...

I was searching a lot of "activation email..." without result...

I found a plugin called "Hikashop Registration Redirect Plugin", but this is already unpublished...

The joomla user settings "New User Account Activation" is also set as self....

Best Regards

Goran
MICROweb

Hello,
You should check that you didn't unpublish the "User account" email via "Hikashop->System->Emails".

Good Morning

The "User Account" is already set as enabled (published) ...

Regards

Goran
MICROweb

Hello,

1. Do you receive other emails like the "Order status notification" email ?

2. Reading that thread will probably help you :

HikaShop uses the standard joomla email sending functions. If you have a problem only on that email, it means that the problem is the content of the email.
Fist, you should check your different settings in the hikashop configuration under the tab mail. The encoding might not be correct for your email server, it could the ad name option , etc.
What you could try also is to send an email via the interface in sales when changing an order information. Does that work ? If yes, then, the problem is really the content of the order creation notification.
It could also be that your hosting company doesn't allow you to send more than one email per thread and at the end of the checkout, two emails are sent (1 to the customer and 1 to the vendor). So you might want to check on that with your hosting company.

I disabled it and enabled again... like switch off and on .... and now it works...

Can you tell why the owner of the site doesn't got messages of new orders...???

Best Regards

Goran
MICROweb

Hi,

Please check the value of the option "Order creation admin notifications email address" in Configuration > Main > Emails.