Checkout switches from Paypal to Check

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10 years 5 months ago #182310

-- url of the page with the problem -- : tam.tadesign.co/
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6

Hi - I have just started to get a strange problem in my checkout flow. When a customer edits their address information or logs in as a guest and adds their address information, if they choose Paypal as payment method, the cart switches back to "Check" when they click the Next button.

If I log in, clicking the Next button keeps the payment method as Paypal. However, any edits to the address will change the payment method back to Check again.

Thanks for your help!

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10 years 5 months ago #182366

Hello,
Can you show me how did you configured your checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?

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10 years 5 months ago #182677

Hi - here is the configuration of the checkout workflow:

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10 years 5 months ago #182790

Hello,
Note that you should set the "Shipping/Payment" action in the same step or after the "login/adress" action.

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10 years 5 months ago #182809

Thank you, I didn't know I needed to set up my checkout that way. The new ordering has fixed the problem.

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