Checkout problem

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10 years 5 months ago #183287

-- url of the page with the problem -- : www.interactiveseoagency.org
-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Message Login or create an account

Joomla Version 3.3.6
HikaShop version 2.3.4
PHP latest version

OK look at this image , I have set checkout in default setting that you have it.
1. Account Detail
2.Cart and Selection Payment option
3. Final Check out.

Now look at the picture when i finally check out then a message appears
"Message Login or create an account" But i have already filled the detail in Guest Checkout but also it come same message and checkout cannot be success.

If you want to see the problem in detail then
www.interactiveseoagency.org/component/h.../checkout?Itemid=331

go to this website and then have guest checkout with bank transfer or western union because paypal is not working as i have told you before but you don't respond I have done every thing that you have send me in picture file and also some time it will go to check out and finished checkout but no email will be send to client or site owner.
the is the picture of our website.

And also paypal and 2co checkout is not working

​Hope that you will help me out

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10 years 5 months ago #183346

Hello,
Can you set the "Advanced checkout workflow edition" option to "No" and then show me what do you have through the "Checkout workflow" option via "Hikashop->System->Configuration->Checkout" ?
Thanks.

Last edit: 10 years 5 months ago by Mohamed Thelji.

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10 years 5 months ago #183401

Thank you ,

For you advice i did it but still same problem no change if you can then please help me i can provide you login detail in your email.

Please help me for this

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10 years 5 months ago #183494

Hello,

Can you set the "Advanced checkout workflow edition" option to "No" and then show me what do you have through the "Checkout workflow" option via "Hikashop->System->Configuration->Checkout" ?

I just wanted you to show me some screenshots of your "checkout workflow" via "Hikashop->System->Configuration->Checkout" when the "Advanced checkout workflow edition" option was turned off :).

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10 years 5 months ago #183741

Sorry for late problem i am send you the picture of check out option please check

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10 years 5 months ago #183974

Dear friend
when will you reply my topic

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10 years 5 months ago #184021

Hi,

It's really strange. It sounds as if the user session was not working.
Try to change the "session handler" option of the Joomla configuration and see if that helps.

If not, try to remove the code:

if(empty($shipping_address)){
			JRequest::setVar( HIKASHOP_COMPONENT.'.address_error',1 );
			$app->enqueueMessage( JText::_('CREATE_OR_SELECT_ADDRESS') );
			return false;
		}
from the file components/com_hikashop/controllers/checkout.php

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10 years 4 months ago #184469

HI, similar checkout problem, but only on home page;

-- url of the page with the problem -- : prodotti-parrucchieri.com/
-- HikaShop Essential -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.36
-- Browser(s) name and version -- : NA

This problem only shows up on the home page, the cart element at the top right of the page if clicked instead of going trough the checkout process will show a page that is stuck with the home page layout but no content.
I noticed that on the home page the cart button has always the same link "index.php?option=com_hikashop&ctrl=checkout"; I did switch off cache, SEF Url but cannot have that button behave like on all the other pages.
The template is "Ignite" by Joomlabambooo, there is for the home page a dedicated template, I have tried to find some difference on the settings compared to the default pages but without success. I did switch on debug mode with max error report and the error log on the server has this: "Trying to get property of non-object in /home/prodotti/public_html/administrator/components/com_hikashop/classes/cart.php on line 1610"
How can I fix this problem?!
Thank you
Regards

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10 years 4 months ago #184477

Hi,

Your problem is not the same.
Your issue can be solved by selecting the menu item that you want (ideally a hikashop checkout type menu item) for the checkout in the "force a menu on checkout" option of the HikaShop configuration.

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10 years 4 months ago #184510

Hi,
doing that and also disabling the Joomla cache plugin as suggested on the FAQ solved the problem.
Many thanks
Regards

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