Checkout product images are missing

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10 years 4 months ago #184659

-- url of the page with the problem -- : aroma-care.co.il/index.php/en
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.3.6

Hi,

I'm working on a client's site which I didn't built. It seems that the images for the products in the checkout page are mostly missing. When I've inspected the code I've found out that each image is being looked for in a different folder under "/media/com_hikashop/upload".
I get many different folders:
/media/com_hikashop/upload/thumbnail_99x200/
/media/com_hikashop/upload/thumbnail_521x600/
/media/com_hikashop/upload/thumbnail_682x500/
And so on...
Usually this folder do not exist and if they do they are usually empty. Thous the missing images.

In the product pages, all of the images are being pooled from the same directory which is "/media/com_hikashop/upload" and are presented o.k.

How can I please change the code so the checkout images will be pooled from the same base folder?

Thank you in advance,

Guy.

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10 years 4 months ago #184660

Hi,

That's already the case, no code to change.
This indicate that the file "cart" of the view "checkout" has been overridden with an old version of the view file where we were using an old convention whereby the thumbnails would be pooled from a different folder than what HikaShop is now using.
Removing the customization of that file in your template and reapply the changes to the new version of the file and it will work.

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  • Posts: 228
  • Thank you received: 8
10 years 4 months ago #184877

Well, tried to over ride the old cart php file with a new one and that broke the page.
I guess there are some template overrides that make this more problematic.
The client decided to let it go for now. Thank you for your kind help.

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