Hikashop logout after cart deletion

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  • Thank you received: 1
10 years 4 months ago #186192

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome 39.0.2171.95 m
-- Error-message(debug-mod must be tuned on) -- : After cart deletion the hikashop redirects me to .../index.php?option=com_hikashop&view=product&layout=listing site, where the User is logged out. Joomla admin displays the User as Logged-In User but the User is logged out at frontend.

Hi,
Please help me, how I could avoid a User logout, I experience periodically
after deletion of the cart content in Hikashop Essential.

After cart deletion the hikashop redirects me to .../index.php?option=com_hikashop&view=product&layout=listing site, where the User is logged out.
Joomla admin displays the User as Logged-In User but the User is logged out at frontend.

.../index.php?option=com_hikashop&view=product&layout=listing address is the same,
as the link of the continue shopping link. If I empty the continue shopping field, it doesn't
solve the problem. Joomla session timeout is 20min.

Thank you for your help in advance.

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10 years 4 months ago #186248

Hello,
Can you give us a link to the page where you are having your issue so that we can directly test it ?
Thanks.

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10 years 4 months ago #186356

Hello Mr. Thelji,

In private message I have sent the page address, username and password.

If the logout occures, the cart empty message is not displaying after cart deletion,
and hikashop redirects to .../index.php?option=com_hikashop&view=product&layout=listing site.

After login, at the right modul you will find "Alaplap" category and "ASROCK Alaplap S1155 H61M-VG3 Intel H61, mATX"
This product is configured and with this product you can test the processes.

Thank you in advance.

Best regards
Peter

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10 years 4 months ago #186359

Hi,

It does sounds like a user session issue.
Could you try to change the "session handler" option of the joomla configuration and test again ?

Last edit: 10 years 4 months ago by nicolas.
The following user(s) said Thank You: plengyel

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  • Posts: 34
  • Thank you received: 1
10 years 4 months ago #186430

Hi Nicolas,

I changed the session handler to none, and it solved the problem.

Thank you for your help!

Best regards
Peter

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