Missing state field in checkout

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10 years 4 months ago #186320

-- url of the page with the problem -- : www.pssgpcshop.com/index.php/component/h.../checkout?Itemid=718
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.5.9

When checking out, there is no state listed in the shipping/billing info. I checked the zones and everything appears to be enabled properly. Any idea what happened here?

Screenshot attached with missing state

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  • Posts: 14
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10 years 4 months ago #186321

I had this today as well. Fixed it following this reply. You go into Hikashop - configuration - Display - Custom Fields, then open your state fiield, ensure it set as type 'Zone'. You can also rename the drop down as County and set a 'select a value in the list':

That's because you unpublished all the other countries but you didn't save the country custom field's new default value.
Go in the menu Display>Custom fields, edit the country field and save it with the UK as default value and it should then work properly.

Hope this helps.

The following user(s) said Thank You: Jerome, mank087

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  • Posts: 46
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10 years 4 months ago #186325

Perfect! Thank you!

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