strange checkout behavior

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10 years 4 months ago #186779

-- HikaShop version -- : Business: 2.3.5
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.5.20

1. I have Credit Card (stripe) as the number 1 plugin. It used to be selected by default. However now nothing is selected by default.

2. Clicking on 'Credit Card' only highlights that payment method. You still have to click the button 'CheckOut' Can I make it jump right away to the next step when selecting the payment method?

Thanks

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10 years 4 months ago #186782

Hi,

1. Check that the "auto select shipping and payment methods" option in your HikaShop configuration is turned on. If not, then you found why you get that behavior :)

2. It really depends on how you configured your checkout workflow.
If you have only the payment view on the current step, the system will transfer you to the next page when you select the payment method. But if you have another view which can be influenced by the payment method selection (like the cart where the payment fee needs to be recalculated after changing the payment method) on the same step, then the system keeps you on the same step so that you can check the changes before going to the next step.

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