Hikashop Cart Module not working..endless loop

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10 years 3 months ago #189765

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.34
-- Browser(s) name and version -- : Chrome/Safari/Firefox/IE10

Hikashop cart module is published in cart position on website (top right) but when you try to access the cart after adding products it just shows an endless animated loop and doesn't go to checkout.

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10 years 3 months ago #189773

Hi,

When is it looping exactly ? When clicking on it to go to the checkout or when adding a product ?
Are you using the default HikaShop cart module ? Please try to backup the view "product / cart", then remove the override and see if it is working fine. If it is, so it come from your override.

ps: I can see that you have disabled the option "mini cart" and it's working fine now.

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10 years 3 months ago #189839

Thank you for the fast response....however....The one that is working is a temporary cart I placed in a sidebar position. The one that isn't working is the one on the top right..I just enabled it so you can see it in real time...if you click on the cart module on the top it just keeps spinning the animated circle but never shows items in the cart or allows users to check out.

Thanks

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10 years 3 months ago #189855

Hi,

As you see in the screenshot of the console ; the issue is in the GK javascript.
It will be more than difficult for us to debug something that we did not write.
Please contact your template provider in order to know more about the issue.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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