HikaShop Cart Module displays wrong total price

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10 years 3 months ago #191180

-- HikaShop version -- : 2.3.5 Business
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : FF 35.0.1, Chrome 40.0.x , Opera 27.0

Hi,

ive got following problem with the HikaShop Cart Module:
A ) Refreshing the page causes the cart Module to display 0 for total price ( Not with all products)
B ) Deleting a Product from the HikaShop Cart Module sometimes cause the Modul to display 0 for the total price ( Not with all products)
C ) Visiting another category causes the Modul to display 0 ( Not teste with se´veral products)

( Steps to reproduce the problem/s:

A ) Go to Category "Bücher" and add any Product. Refresh page by pressing F5.-> Total price 0
B ) Go to Category "Bücher" and add the first 2 products. Delete 1 in the cart module .-> Total price 0
C ) Go to Category "Bücher" and add any Product. Change to another category -> Total price 0 )
I´m not sure what is causing this problem:

1) Slug
Maybe it could be caused by the slug ( An idea i got by searching this forum):
Category slug:
/shop-bvl/kategorie/shop-buecher.html

Product slug:
/shop-bvl/produkt/buch-aktuelle-entwicklungen.html

I can´t find anything what could cause this beahvior. In my eyes slug looks ok.

2 ) Caching problem:
I deactivated Joomlas caching but the problem still persists. Is there any way to test more regarding the cache?

3) SSL / Non SSL
I forced the whole site to use SSL.Is there anything i should test regarding SSL?

4) Manual ovewrite:
I´m not sure but what i read the template product -> cart is the template for the cart module.
This isn´t adjusted. ( Or am i wrong here?)

Also a search through the forum didnt get me more hints how to solve this problem.

Can you help me or give any hint how to fix this problem?

Thanks in advance,
Thorsten

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Last edit: 10 years 3 months ago by monochrome.

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10 years 3 months ago #191216

Hi,

Thing I can't understand is why products from the category "Ratgeber" are working.
I made a test with a product there ; and the price is right when I refresh the page.

Did you set something special for the products in the category "Bucher" ?
Would it be possible to have more details about the configuration of one product in that category ? (and maybe one product configuration from another category).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 3 months ago #191268

Hi Jerome,

thanks for your answer. As far i know i didnt set anything special for the category "Buecher".
I attached the config for both cats and for a product inside it. I hope this helps.

If you need anything else just let me know.

Thanks in advance!

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Last edit: 10 years 3 months ago by monochrome.

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10 years 3 months ago #191458

Hi,

i did some testing and made another section with another slug and new but similar items: Same problem as in the original categroy. So i think it can´t be any special setting ...

Problem is i dont know how to get a concrete hint to find out whats causing this problem ...

Any help would be nice!

Thanks

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10 years 3 months ago #191604

Hi,

I looked at your shop and tried all the cases you talked about, I also tried other combinations of add/remove to cart and I'm not able to reproduce the problem.
I've never had once a 0 total price in the cart module.

Did you figure out the issue since your last post ?
Do you still have the problem on your end ?

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10 years 3 months ago #191738

Hi Nicoals,

thanks for looking at my problem, but i already fixed the issue.

My solution/workaround:

A) I deleted the module which was used to display the products.
B) I rebuild the module completey and attached it to the cats
.

And it worked ;) Unfortunatly i dunno what was causing this problem :(

Thanks for your help and keep on doing such a good job,

Thorsten

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