Memory message after Add An Additional Entry

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10 years 3 months ago #191689

-- HikaShop version -- : 2.3.5
-- Joomla version -- : 2.5.18
-- PHP version -- : 5.4.35
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 130968 bytes) in /var/www/vhosts/icac.org.jm/subdomains/2015Conference/httpdocs/site/libraries/joomla/filter/input.php on line 298

After a user registers and fills in the first form, then clicks on "Add An Additional Entry" and fills in that other form, then click next, we get a blank page. When error reporting is on, we see where there is a Fatal error caused by not enough memory. However, we have made memory unlimited and still get the same error.

What could the problem be? Please help.

Last edit: 10 years 3 months ago by oharris.

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10 years 3 months ago #191693

Hi,

This indicate some kind of loop in the code probably because of the way the custom fields have been configured.
Try to disable the custom entry fields one by one and try between each to see which one could be the issue.

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10 years 3 months ago #191891

We did as indicated and found that it occurs when the calculation for an additional entry is to take place.

So if we fill in the Entry form for a single person, all is well. But adding another entry, wherein the calculation is x 2 that is where the problem exists. what do we need to adjust?

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10 years 3 months ago #191892

I think I resolved this issue. Maximum number of items in the cart was set to 1. I increased it. Thank you.

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