Wrong thank you page/force menu

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10 years 2 months ago #193604

-- url of the page with the problem -- : voetbalgek.info/
-- HikaShop version -- : 2.3.4 business
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : ALL
-- Error-message(debug-mod must be tuned on) -- : NOT RELAVANT

at the end of checkout I want to force to send customer to a special thank you page and I set in hikashop/config " Force a menu on the checkout" to this menu "bedankt-nl" , which is located in main menu (so hidden)
(see screenshot 1)

However, after checkout customer is redirected to the an empty homepage where a thank you text "Bedankt voor uw aankoop." is displayed quite unvisible in the upper left corner ? see screenshot 2

But even if I set the menu item into the dutch main main menu (so if visible) , no change.

Where am I wrong?
tks for any hint;-)

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10 years 2 months ago #193653

Hi,

That option is not to tell the system where to redirect at the end of the checkout so that's normal that it didn't help.
What you want to do is to fill the URL where you want the customers to be redirected in the option "return URL" of your payment methods when you edit them via the menu System>Payment methods.

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10 years 2 months ago #193847

thanks for your advice but i can't find where I should configure that?
In hikashop? so yes where?

or in payment provider settings itself?
tks a again for help

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10 years 2 months ago #193855

As Nicolas said, it's in the configuration of the payment method, accessible via -> System -> Payment methods -> click on the payment method's name -> find and use the option "Return URL".


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10 years 2 months ago #193871

This what I did: compnonents/hikashop/system/payment methods and there I choose the only one we have: ideal
but clicking on that I can't find any return url ?

may be I am blind or getting old and senil (what I am hahaha;-)

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10 years 2 months ago #193850

What you want to do is to fill the URL where you want the customers to be redirected in the option "return URL" of your payment methods when you edit them via the menu System>Payment methods.


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
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9 years 11 months ago #203467

Same here.... cant find the option "return URL"......

Where can I find it?

The answers are not good enough as I also cant find where to find the place where I can fill in the "return URL"

Best

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9 years 11 months ago #203470

Hi,

The return url option is in the payment method settings under the menu System > Payment methods.
Which method are you using ?

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