CheckOut Workflow Problem

  • Posts: 3
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10 years 2 months ago #195230

-- url of the page with the problem -- : pharmacy.websters.gr
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.0
-- PHP version -- : 5.6.3

Hello,

I'm currently working on a test site and we are a few steps away from going online... For the checkout process I'm using a 6 step checkout workflow
1. Login - Address
2. Shipping
3. Payment
4. Cart - Coupon
5. Terms & Conditions
6. Finish

My problem is that if a client use the top bar for proceeding to his check out instead of the next button on the right bottom, when it comes to step 6 he gets a "thank you for your order" message but no order is created and the cart won't empties. Especially, if bank deposit is selected as a payment method, the Bank Account doesn't show, but the customer stays with the impression that his order was created. Currently I have a message that asks from customers to use the right bottom button instead of the bar steps, but this isn't a good solution as it indicates a malfunction.
Any help would be highly appreciated!
Thanks in advance!

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  • MODERATOR
10 years 2 months ago #195271

Hi,

You can create an override the view "checkout | step" and replace

	if($k == $this->step || empty($link)) {
		echo JText::_('HIKASHOP_CHECKOUT_'.strtoupper($step_name));
	} else {
?>
	<a href="<?php echo hikashop_completeLink('checkout&task=step&step='.$k.$url_itemid);?>">
		<?php echo JText::_('HIKASHOP_CHECKOUT_'.strtoupper($step_name));?>
	</a>
<?php
By
	if($k == $this->step || $k > $this->step || empty($link)) {
		echo JText::_('HIKASHOP_CHECKOUT_'.strtoupper($step_name));
	} else {
?>
	<a href="<?php echo hikashop_completeLink('checkout&task=step&step='.$k.$url_itemid);?>">
		<?php echo JText::_('HIKASHOP_CHECKOUT_'.strtoupper($step_name));?>
	</a>
<?php
So the next step won't have any link where the user will be able to click on.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: VagiaG

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  • Posts: 3
  • Thank you received: 0
10 years 2 months ago #195425

Thanks a lot for your reply! I was hoping for a fix that would make the navbar work right, but that works too!!!

Last edit: 10 years 2 months ago by VagiaG.

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