Credit Card Handling

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10 years 1 month ago #197495

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.2
-- Browser(s) name and version -- : Firefox 36.0.4

When I use a credit card in checkout and click the "Confirm Your Order" button, the window does some actions and then comes back to the same page but the credit card info is echoed on the page and the customer has to press the "Confirm Your Order" button again. I would prefer that the customer go to the last page in the process -- Step-2 - and not have to press the "confirm Your Order" button again.

When I use the "Payment On Delivery" button, the second confirmation page is not shown which makes sense. But, I would also like the same method of confirmation for credit cards. Is this possible?

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10 years 1 month ago #197514

Hi,

It depends on how your checkout is configured. If you have the payment view on its own step in the "checkout workflow" option of the HikaShop configuration, this should not happen and you should get the same behavior for both payment methods.

The following user(s) said Thank You: tbroderick

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