order creation & confirmation emails

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9 years 11 months ago #201229

-- HikaShop version -- : 1.5.8
-- Joomla version -- : 2.5.2
-- PHP version -- : 5.3.29

Hi there,

after thousands of smooths transactions, all of the sudden Hikashop system decided to stop sending the order creation and order confirmation emails. The only email that is received is the confirmation of successful payment from Paypal. I went to the back end to double check the email set up and found out that when I clicked the save button for any menu under Configuration, 500 internal server error appeared. So at the moment, I can't modify anything in the configuration. Any idea?
Please help.

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9 years 11 months ago #201243

Hello,
Can you download the last Hikashop version through our website, install it and test it again ?
Thanks.

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