Return screen when payment cancelled

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  • Hikaserial Standard Hikashop Business
10 years 1 month ago #207221

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1

Hello,
How can I change the page the customer is returned to if they click the cancel button on the payment gateway?

Currently when they transfer to WorldPay and then cancel before completing the purchase, they are returned to an empty cart page on my website. I'd like them to go to a specific page notifying them their transaction has been cancelled.

Thanks

Lee

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10 years 1 month ago #207224

Hello,
You should probably use the "Cancel URL" option of your payment method configuration page.

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