Checkout

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9 years 4 months ago #225725

-- url of the page with the problem -- : toofitotz.co.za/index.php/shop-now/product/listing.html
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.0
-- Error-message(debug-mod must be tuned on) -- : Notice: Undefined variable: delay in /home/toofitotsco/public_html/templates/tx_spaghetti/html/com_hikashop/product/listing_div.php on line 118

May someone please kindly help me, when i add any product to my cart everything works well but when i then want to go to checkout page nothing happens its like the checkout function is not kicking in on button click

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9 years 4 months ago #225729

Hi,

It seems that there is a problem with the user session on your website and on each page, you loose the content of the session when not logged in.
Try to switch the "session handler" setting of your Joomla configuration and see if that helps.
Also, make sure that you're using the latest version of HikaShop. I've checked your website but it seems that you're using HikaShop 2.3.5 and not the 2.6.0 as you wrote in your message...

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9 years 3 months ago #228612

Hi Nicolas, i have the same problem, done everything you suggested to Pgap2 but still get the errors. This has happened when migrating the site to a new host (1&1).

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9 years 3 months ago #228662

Hi,

Yes, the user session handling is done based on the way the server is configured. Changing the server can certainly explain such issue happening with the user session.
If changing the "session handler" setting of the Joomla configuration doesn't help, I would recommend to contact your hosting provider support so that they can help as we don't have any control on that in HikaShop.

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