file uploading error

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9 years 4 months ago #226450

-- HikaShop version -- : 3.6.1
-- Joomla version -- : 3
-- Error-message(debug-mod must be tuned on) -- : file not uploaded for security reasons

Hello guys;

In my website, in ordering (check out) process, customer has to upload a zip file. Some times after uploading this error is shown up (check the attached file) although in the server the file is uploaded. Also note that the file size that had been uploaded was not exceeded from permitted size. I cant understand what is the reason of this error.

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9 years 4 months ago #226452

Hi,

There is no such translation in HikaShop.
So like that, I don't think that HikaShop is displaying that message.

Regards,

PS : HikaShop 3.6.1 does not exist.

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 4 months ago #226740

Hi again,

We solved that error message but now we face to this error message:

JLIB_FILESYSTEM_ERROR_WARNFS_ERR03

It happen for uploading files. I contacted web server support team and also JSN Glass template support team, both said it's not their issue and maybe it belongs to Hikashop component.

Thanks

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9 years 4 months ago #226742

Hi,

"JLIB" are message from the Joomla kernel.
So your issue is still not related to HikaShop.
Just perform a little search on the internet for that translation namekey and you will see.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #227524

Hi,

I changed my custom field from Upload to Ajax file and this error didn't appear anymore. Thanks

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