Products disapearing.

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9 years 3 months ago #227330

-- HikaShop version -- : HikaShop Starter 2.5.0
-- Joomla version -- : Joomla! 3.4.3 Stable [ Ember ] 2-July-2015 16:00 GMT
-- PHP version -- : 5.5.26

Hi,

Thanks for reading.

I just realized products sometimes disappear in the cart. I can recreate it under those circumstances:
* I select one product (unlimited availability) and I add it to cart.
* I used the mini cart module to change the number to 10 products (quantity and price get updated).
* On the same mini cart I click on checkout.
* Checkout page everything is ok. I register with a new name and email,
* As the page refresh on registration I end up with only 1 product.

Do you have an idea with is doing this?

Regards,
Louis

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9 years 3 months ago #227334

Hi,

For bug reports ; please be sure to use the latest version of HikaShop (currently, 2.6.1).

When you register and come back in your website, if you're using a different browser or the URL is not the same ; it is possible that you'll have a different session.. and could have a different cart.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #227518

Hi thanks for reading.


No, actually I stay on the same page, same session, same browser. Just that when I click on register button, product number is reseted to 1.

Any idea?

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9 years 3 months ago #227540

So I could check it again and I got the problem: If I modify an order product quantity from the mini-cart, the modification get lost when I register online or if I make a modification on the checkout page (shipping, payments methods etc).

How can I fix this?

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9 years 3 months ago #227519

Hi,

Well, like I wrote, you're using an old version of HikaShop.
The new releases provide a lot of improvements and fixes.
www.hikashop.com/support/support/documen...ashop-changelog.html

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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