PayPal doesn't recognize store as valid Merchant

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9 years 3 months ago #227472

-- url of the page with the problem -- : www.m2820.com/store/store/
-- HikaShop version -- : 2.6.1
-- Joomla version -- : 2.5.20
-- PHP version -- : 5.6.17

If you enter your address in the shopping cart ( www.m2820.com/store/store ), then enter you credit card, it tries to take you paypal, but instead you get the error message: "Some required information is missing or incorrect. Please correct the fields below and try again. Error: Invalid Merchant or Merchant doesn't exist!"

This was working yesterday, and as far as I know, nothing has changed. I just all the sudden saw several emails come through where the same person was trying to make a purchase. So, I went to give it a try and saw this happening. Thoughts? I have not changed any of the settings in HikaShop or PayPal that I can remember.


Brad

Sunday School Teacher Training
www.m2820.com
Last edit: 9 years 3 months ago by Jerome. Reason: remove duplicate content

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9 years 3 months ago #227481

Hi,

Can you please provide details about your Paypal plugin configuration ?
Because the message "Invalid Merchant or Merchant doesn't exist" is not provide by any HikaShop plugin but it is a message which can be display by Paypal advanced plugin.

And Paypal advanced is really different than Paypal classic.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #227545

I think I figured it out. Thank you though.


Brad

Sunday School Teacher Training
www.m2820.com

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