Address fields reset when mandatory item missing

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9 years 3 months ago #227713

-- url of the page with the problem -- : www.sukrin.nl
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 2.5.28

Hi,

When entering a different shipping address and you forget a mandatory field, on submission all fields are reset and the data you entered is lost and you have to start over again.

Can this be fixed?

Tom

Last edit: 9 years 3 months ago by kovoks.

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9 years 3 months ago #227714

Hi,

Which address selector are you using in the checkout ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #227829

We have set it to 'List'.

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9 years 3 months ago #227929

Hi,

Thanks.

The issue with the edition of the address in "list" mode is known by our team and we have a bug ticket currently open in order to fix it.
Unfortunately, it requires some time and some tests ; it is not something that we can provide in a few lines of code.
The "popup" mode is working better for the handle of the required fields ; but his design/interface is really not the same (and it requires Mootools).

So, I'm sorry for the issue, we are working on it and we hope that we will be able to solve it as soon as possible.

Thanks for your understanding.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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