the product x is not available, but is option

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  • Hikashop Business
9 years 10 months ago #232891

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.8
-- Browser(s) name and version -- : safari
-- Error-message(debug-mod must be tuned on) -- : The product Beschikbare data: 9 - 16 juli is not available
The product Aantal deelnemers: 1 persoon is not available

I've created some products with options ("aantal deelnemers" en "beschikbare data"). Now I want to test/walk through the whole process.
But as soon as I get to the checkout page, it tells me the following:

The product Beschikbare data: 9 - 16 juli is not available
The product Aantal deelnemers: 1 persoon is not available


But those are the options for the product.....
Why does it tell me this? And what can I do to fix it?

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9 years 10 months ago #232894

Hi,

It's probably because you didn't set a price for these options and you have the "display add to cart button for free products" setting of the HikaShop configuration turned off.

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9 years 10 months ago #233053

But when I turn that on it looks like this, see attachment.

And that is weird, because these options are for choosing for how many persons you want to book the course and for what week...
I thought that was what te options were about.... To choose "properties" for the product.... I don't want these separate on the cart.

How should I solve that?

It should be like choosing a color or size....

Attachments:
Last edit: 9 years 10 months ago by ezomerdijk.

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9 years 10 months ago #233057

Oh I see that when I set "Group options with product" to YES, it looks ok. OK that fixes it :-)

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