No countries dropdown in checkout for guest!

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  • Hikashop Business
1 week 3 days ago #306522

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.9.5
-- PHP version -- : 7.1
-- Error-message(debug-mod must be tuned on) -- : when checkout, no country dropdown to select country is showing, look at the screenshot prntscr.com/nocjjm

can someone please put some light on how to get country selection dropdwon while checkout on hikashop site, look at screenshot prntscr.com/nocjjm , no country dropdown is shown, it defaults to the country set in configs only, and due to that no other country people able to place orders.

Thank you.

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  • MODERATOR
1 week 2 days ago #306527

Hi,

First, please make sure that you have zones of the type "country" in the menu System>Zones and that they are published.
If that's the case, then I can only think that there is a problem with the settings of your custom field address_country. Please provide a screenshot of its settings in the menu Display>Custom fields.

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