registration no longer possible

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  • Hikashop Business
2 months 1 day ago #315447

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.10
-- Browser(s) name and version -- : Safari 13.0.5

Hi,

I purchased HikaShop today and began some testing. Everything went well until suddenly - the "Display method for registration"on my checkout window did not work properly anymore. "Section" display does not work and also registration is no longer possible, even though it is allowed on my site.

Tried to re-install the extension, now the Falang translation is gone on the extension. I am happy to start all over if necessary, but I need some help at this point.

Could you please have a look? Where can I provide superuser access?

Thank you,

Nicolas

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  • MODERATOR
2 months 1 day ago #315457

Hi,

the "Display method for registration"on my checkout window did not work properly anymore

How does it not work proeprly ?

"Section" display does not work

I don't know what you're talking about. What is a "section" for you ?

registration is no longer possible

I just tried to register through your checkout registration form and it worked just fine. Do you still have the problem ?
Did you change anything ?

We sure can have a look at the backend, but we would first need to properly understand your issues to be able to help.
You can send your backend access along with a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html
But we first need you to better explain your issues.

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  • Posts: 6
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  • Hikashop Business
2 months 1 day ago #315459

Hi, thanks for your reply. I so happens it seems to have been a browser issue. It's all back to normal now ;-) Thanks anyway!

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