error when customer trys to login

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  • Hikashop Business
2 weeks 1 day ago #319129

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.3
-- Browser(s) name and version -- : Firefox

Hi when a customer trys to go to the checkout and he has to login he gets this screen:



What could be wrong ?

regards Jan

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Last edit: 2 weeks 1 day ago by Polleke.

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2 weeks 1 day ago #319135

Hi,

It's because you're using the old checkout from HikaShop 1.x and 2.x, which isn't compatible with PHP 7.3.
Turn off the "checkout legacy" setting under the advanced tab of the HikaShop configuration to switch to the new checkout and it will work fine.

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  • Posts: 87
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2 weeks 6 hours ago #319215

Hi Nicolas,
yes it works. But. now the styling is all wrong.



regards Jan

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1 week 6 days ago #319235

Hi,

This just looks like it needs a bit of CSS.
I checked your website but I couldn't find any way to access the checkout.
I went to the page vereniging-2/aanmelden-activiteiten but the products are not sold so I can't add them to the cart.
Could you provide precise instructions to access the checkout so that I could look at the situation with the CSS there ?

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  • Posts: 87
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1 week 6 days ago #319263

Hi Nicolas,
Thanks for you response.
You can find the shop here: www.amaliavansolms.org/eshop2

I will send you a user by PM.

regards Jan

By the way,
is it possible to remove the 1 newsletter checkbox ? Or both

Last edit: 1 week 6 days ago by Polleke.

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1 week 5 days ago #319265

Hi,

You can add such CSS on your website and it will display properly:

}
.hikashop_checkout_login .hkc-sm-4 {
    width: 100% !important;
    text-align: left !important;
}
@media (min-width:768px) {
div#hikashop_checkout_registration {
    margin-left: 100px;
}
}
www.hikashop.com/support/documentation/1...ize-the-display.html

Regarding the checkboxes, they are added by the AcyMailing (auto)subscribe plugin. So you'll need to configure AcyMailing to change that. I would recommend to contact AcyMailing's support regarding this in order to get the exact steps to do what you want with these checkboxes.

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1 week 4 days ago #319335

Hi Nicolas,
great job.. Problem solved. Thank you very much


regards Jan

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