Asking for Transaction ID field before adding to cart

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  • Hikashop Business
6 months 3 weeks ago #355715

-- HikaShop version -- : 4.7.1
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : Edge 117.0.2045.60
-- Error-message(debug-mod must be tuned on) -- : Veuillez spécifier une valeur pour le champ Transaction ID

Hi,
I've created a product that, when applied to a specific category, asks users to fill in a Transaction ID, and won't ad to cart unless that field is filled.
What is very strange is that this doesn't seem to occur to other products, or when I put this product into another category

Any idea?

Thanks in advance.

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  • MODERATOR
6 months 3 weeks ago #355721

Hello,

You did not tell us if it was a custom field (of type Item), but there is a good chance that this is the case.
Can you provide us with the following:
- Your relative Item custom field settings screenshot
- An Url link to your relative products (your provided url link don't work)

Regards

Last edit: 6 months 3 weeks ago by Philip.

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  • Hikashop Business
6 months 3 weeks ago #355761

Hi,

Custom fields it was indeed, I didn't know about that. I'll just disable it from front end.
Thank you very much!

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Last edit: 6 months 3 weeks ago by infoALI.

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