Alignment of Username & Password Fields

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  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
3 months 5 days ago #358704

-- url of the page with the problem -- : aquacorals.com/index.php/gc/checkout
-- HikaShop version -- : 5.0.3
-- Joomla version -- : 3.10.12
-- PHP version -- : 7.4.33
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : none

Hi,
We are using the "Selector" registration display method during checkout so we can offer Guest, Registration & Login options. However on a phone, the fields are pushed far to the right and/or elongated abnormally making it very difficult for the customer to login. Its hard to explain, but please see the attached images.
snipboard.io/4LWEq3.jpg
snipboard.io/MPephz.jpg
This is probably more of a template issue, but the company who designed the template is no longer in business so am hoping you can help.

Please advise how I can get the fields to show properly on a phone.

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3 months 5 days ago #358705

Hi,

The main issue is that you've customized the "frontend CSS" of HikaShop based on HikaShop's version 2.6.3
So it doesn't contain all the CSS to handle the new checkout system in HikaShop since HikaShop 3.
I would recommend switching back that setting to "default".
This will fix the problem since it will use the default CSS of HikaShop 5.0.3 which will properly display the fields.
Now, you might need to reapply some of your custom CSS you had made in there before...

Ideally, you should try that change on a copy of the website so that you can make sure everything displays fine before changing it on your live website.

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