Payment method zone restriction doesnt work

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1 month 4 hours ago #367309

-- HikaShop version -- : 5.1.6
-- Joomla version -- : 5.3.0
-- PHP version -- : 8.2

Hi
i have 2 addresses with 2 different zones
when i restrict a shipping method based on zone it works fine
however, when i do the same for payment method it doesnt works.
on changing address, shipping method block reloads correct methods but payment method block doesnt reloads any thing and do nothing

where this problem comes from ?

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  • MODERATOR
1 month 57 minutes ago #367323

Hi,

Similar to taxes restriction on zones, payment methods restriction on zones depends on how you configured the "Type of address used for tax" setting of the HikaShop configuration.
If you want the shipping address to be taken into account instead of the billing address, make sure that this setting is set to "shipping".

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  • Posts: 206
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1 month 16 minutes ago #367325

thank you
i have set that setting to shipping but still is the same situation. payment method dosnt reloads

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  • Posts: 83998
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  • MODERATOR
4 weeks 2 days ago #367328

Hi,

Then, please provide the URL of the website and precise instructions to reproduce the problem so that we can look into it.
We would also need a backend access to check your settings.
You can provide these via our contact form:
www.hikashop.com/support/contact-us.html

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