Error on visualization when I add the first product to cart

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  • Hikashop Business
3 weeks 4 days ago #368752

-- url of the page with the problem -- : www.erboristeriazambrini.it
-- HikaShop version -- : 6.1.0

Hi, I'm using hikashop cart module with Drawer display. When I add the first product to cart, it appear a div that create confusion. How can I solve this issue.
You can see the issue here www.erboristeriazambrini.it/cosmesi-naturale/product/listing
Thank You

Last edit: 3 weeks 3 days ago by nico1979.

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3 weeks 3 days ago #368755

Hi,

Your template has CSS caching activated. So Im not sure of the state of the CSS on your website.
What I can say is that your pages are missing the CSS code we had to add to HikaShop for that drawer system to work properly.
Maybe just purging the CSS cache of the template will be enough ?
Or maybe you had to turn off the use of HikaShop's CSS file to rely only on the CSS from the template and in that case, even after purging the CSS cache, you would still be missing the CSS to handle the drawer mechanism properly.

So, first, I would recommend purging the CSS cache and see how it goes.
If that doesn't help, please temporarily turn off the CSS caching so that we can properly investigate the situation.

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  • Hikashop Business
3 weeks 3 days ago #368764

I've removed the template css compression, disabled and clean the Joomla cache, but the error still remains.
The strange thing is that the behaviour is only when I put the fist product in an empty cart. Afther that, it works correctly.

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  • MODERATOR
3 weeks 3 days ago #368770

Hi,

Great. I've made a patch which should help now.
Download the install package of HikaShop on our website and install it on yours and you'll get the patch.
You should then not have the problem anymore.

The following user(s) said Thank You: nico1979

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  • Posts: 70
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  • Hikashop Business
3 weeks 3 days ago #368774

Hi,
Now the beahvior works correctly but there is another error. When I go to another page or reload the same, it appears always "Empty cart" instead the real value of the cart.
Thank you

Last edit: 3 weeks 3 days ago by nico1979.

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3 weeks 2 days ago #368830

Hi,

I'm not seeing the drawer cart module anymore on your website so I couldn't check the problem.
Did you deactivate it maybe ?

Normally, if the display of the cart module is not consistent, it usually indicates a caching problem.

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