Prevent second step after entering the address as a guest

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  • Hikashop Business
5 days 8 hours ago #369023

-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- PHP version -- : 8.3
-- Browser(s) name and version -- : Firefox

We only offer guest orders. After entering the address during checkout and clicking Continue, there must have to click Continue again to proceed to the next step. The entered data will be displayed again, with the option to edit it. I don't want this intermediate step.Is there any way to prevent this intermediate step and go directly to the next checkout step? I don't find it user-friendly to have to click Continue again after entering the address.

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4 days 9 hours ago #369030

Hi,

I think you want to remove the address view from your checkout workflow under the checkout tab of the HikaShop configuration page to not have that extra step.

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3 days 10 hours ago #369058

Hello, I've now removed the additional "Next" button when entering the address in the shopping cart. Under Configuration --> Cart --> (Login) Show "Submit" button.

After entering the address, the address is still displayed again after clicking in the step, with the option to edit it, which is generally useful, but not in this step, but only when reviewing the order in the next step.

Is there a way to configure it so that after entering the correct address and clicking the main "Next" button, the system jumps directly to the next step, without displaying the address again and not having to click "Next" a second time?

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Last edit: 3 days 10 hours ago by spike252.

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3 days 6 hours ago #369059

Hi,

Yes. As I said in my previous message, you want to remove the address view from your checkout workflow under the checkout tab of the HikaShop configuration page to not have that extra step.
This will remove the address display with the edit icon after entering the address.
This should also help avoid having to press the next button a second time as it should switch to the next step automatically.

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2 days 9 hours ago #369072

Hi, i know. But i can´t found that setting. Here is my configuration. I´ll hope you can help me what Setting you mean exactly.

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Last edit: 2 days 9 hours ago by spike252.

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1 day 23 hours ago #369078

I just can't get it to work! I've deleted the address from the checkout workflow. Now after clicking "Next," I can't get to the next step. Instead of the address, I see the email address, with the option to correct it. I don't want that either! How do I get directly to the next step, "Verify Order," without clicking "Next" a second time?



Thanks in Advance.

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1 day 9 hours ago #369084

Hi,

I think we're on the right track.
I've made a patch to hep with this. Download again the install package of the latest version of HikaShop from our website and install it on yours again to get the patch.
Also, I can see that you still have the "address" view in your first step:
i.imgur.com/CGQpnJM.png
If you want to remove it from there, you need to click on cross icon which appears when you hover on that view on the top right corner of the view.
With that address view in the first step, even with the patch, it won't go to the second step automatically after filling the guest form.

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1 day 5 hours ago #369087

Hi Nicolas, thx for fast Support and the Patch. I´ve installed the new Version, but still the same. I have removed the Adress View in Step1 in the Checkout Workflow.

Even with the new version, it does not jump directly to the next step.

I´ll hope you can fix that problem.

Thanks in Advance, Manfred

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1 day 5 hours ago #369088

If the direct jump to the next step works in future...
In the second step, the email address, not just the address, must also be displayed, so that the user has the opportunity to check all the entered data and correct it if necessary.

It would be great if you could also incorporate that into the second patch.

Then everything would be perfect!

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23 hours 49 minutes ago #369089

Hi,

You can already do that for the second step. Just remove the "address" view in that second step and add instead a "login" step.

For the jump, its because of the cart view on the first step. It blocks the system from going to the next step.
I would recommend removing the cart view there. Maybe you could have it as a first step, on its own, and then the login step on its own.

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22 hours 20 minutes ago #369090

Thanks Nikolas, I think I did everything as you described... But I still can't get to the next step without further confirmation...

What am I doing wrong?


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Last edit: 22 hours 16 minutes ago by spike252.

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9 hours 44 minutes ago #369091

Hi,

No, I meant to remove the cart view from the first step and have only login on the first step

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8 hours 4 minutes ago #369092

Many thanks Nicolas, with these settings I finally got it working! Great support, great shopping system!

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