Billing and delivery address configuration

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  • Hikashop Business
3 days 14 hours ago #369305

-- url of the page with the problem -- : www.backyardfarmer.co.uk/
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Edge

Please can you assist, we are unable to configure the checkout to enable delivery address and adding a note. Can you advise where we could find this.

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  • MODERATOR
3 days 59 minutes ago #369311

Hi,

The shipping address area will appear automatically unless you deactivated it purposefully, or your products don't need shipping.
For a product to require shipping, it needs to have a weight, or the "Force shipping for virtual / weightless items" setting needs to be turned on in the HikaShop configuration:
www.hikashop.com/support/documentation/5...ml#checkout_shipping

If you want to add a field for adding a note, you want to create a custom field of the table "order" and of the type "textarea" via the menu Display>Custom fields.

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